Frequently Asked Questions
What Clients Ask Before Booking
This FAQ answers common questions about services, safety, preparation, and results at
Sara's Medi Spa. If you don’t find your question here, call (503) 403-9722 for direct assistance.
General Questions
What kind of business is Sara's Medi Spa?
Sara's Medi Spa is a medical clinic and medi spa located at 1512 Devonshire Drive, Tyler, TX 75703, offering medically informed esthetic services such as facials, lash lifts and tints, eyebrow shaping and tinting, peels, and waxing.
Do you accept walk-ins?
Appointments are recommended to ensure adequate consultation time and proper scheduling. We occasionally accommodate same-day appointments when available; call (503) 403-9722 to check availability.
Are your staff licensed?
Yes. Our estheticians are licensed and trained in professional techniques and safety protocols. Our clinical operations follow medical-grade sanitation and oversight standards.
Booking and payment
How do I book an appointment?
Call (503) 403-9722 to schedule. New clients are encouraged to book a consultation first so we can create a tailored treatment plan.
What payment methods do you accept?
We accept major credit and debit cards. Specific options and policies are discussed during booking.
What is your cancellation policy?
We request notice for cancellations to allow rescheduling. Specific details and potential fees are provided at booking.
Safety and medical considerations
Do you screen for medical contraindications?
Yes. We screen for medications (like isotretinoin), recent procedures, pregnancy, active infections, and other contraindications. Full disclosure during intake ensures safety.
Can I get treatments while pregnant?
Some services are safe during pregnancy (such as certain facials and waxing) while others, like some chemical peels or certain actives, may be deferred. We will advise specific guidance during your consultation.
Are peels safe for darker skin tones?
Peels can be performed safely on darker skin tones when properly chosen and preconditioned. Risk of post-inflammatory hyperpigmentation is higher for darker Fitzpatrick skin types; we use conservative approaches and specialized protocols for safety.
Services-specific questions
How often should I get a facial?
Many clients benefit from monthly facials for maintenance. Corrective programs may require more frequent visits depending on the condition being treated.
How long does a lash lift last?
Typically 6–8 weeks, dependent on your lash growth cycle.
How often should I have my brows shaped?
Generally every 4–6 weeks for most clients to maintain shape.
How many peels will I need to see results?
It depends on the issue. For pigmentation or textural concerns, a series of 3–6 peels spaced appropriately is commonly recommended. We tailor the series to your needs.
How long should my hair be for waxing?
Approximately 1/4 inch is ideal. Shorter hair may not grip properly, and longer hair may be trimmed slightly during the appointment.
Aftercare an maintenance
What products should I use at home post-treatment?
We recommend minimal, medical-grade home care tailored to your skin. Common pillars include sunscreen (broad-spectrum SPF 30+), a gentle cleanser, and targeted serums as recommended by your esthetician. We avoid aggressive actives immediately post-treatment until your skin stabilizes.
How long before I can apply makeup after a facial or peel?
For facials, makeup may generally be applied later the same day unless advised otherwise. After medium peels or more intensive procedures, we advise waiting until the skin has calmed and any recommended downtime has passed — usually several days to a week depending on intensity.
Product and ingredient questions
Do you use retinoids in your treatments?
We may recommend retinoids as part of a home-care regimen for age management, but in-office use is carefully timed around other treatments due to potency and sensitivity. We advise clear scheduling to avoid complications.
Are your products cruelty-free?
We prioritize safe, scientifically backed products and can discuss specific brand philosophies and ingredient sourcing during your consultation.
Appointment logistics
How much time should I allocate for a first appointment?
New client consultations typically require additional time (20–30 minutes) for intake. Treatments vary in length — express facials may be 30 minutes; full facials 60–90 minutes; peels and combined services may require longer blocks.
Do you offer packages or memberships?
Yes. We offer packages for series and combined services that provide better value and structured treatment plans. Ask during booking for current offerings.
Contact and follow-up
How do I contact you for questions or to schedule?
Call (503) 403-9722. For immediate scheduling or questions about services and pre-screening, this is the fastest route.
Do you provide follow-up support after treatments?
Yes. We provide aftercare instructions and are available for follow-up to address concerns, adjust plans, or reschedule maintenance appointments.
Emergency and safety
What if I have a bad reaction after a treatment?
Contact the clinic immediately at (503) 403-9722 so we can assess your symptoms and provide guidance. In the event of severe reactions, we will advise emergency care or direct you to appropriate medical resources.
Contact and follow-up
Sara's Medi Spa
1512 Devonshire Drive, Tyler, TX 75703
(503) 403-9722
We tailor every plan to safety, efficacy, and your schedule. Our services are designed to be practical, restorative, and aligned with modern medical esthetic standards. Let us help you create a plan that leads to visible, sustainable results.
Thank you for contacting us.
We’ll get back to you as soon as possible.
