New clients: Bring a list of medications/allergies.

Skincare products: Bring a list of current products including prescription topicals.

Event planning: Share your timeline for special events.

Consultations are recommended for new clients. We typically schedule the first treatment and follow-up visits during or after the consultation.

An efficient pre-visit phone pre-screen: When you call to book, our team will conduct a brief pre-screen to identify any immediate contraindications.

For clients who prefer a phone consult before an in-person visit, call (503) 403-9722 to request a brief virtual screening.

We accept major credit and debit cards. Pricing for services and packages is discussed during consultation and recorded on your visit confirmation.

Esthetic services are generally elective and not covered by insurance. If you are receiving treatment supported by a medical diagnosis or under medical supervision, we will discuss any relevant billing or paperwork during consultation.

If your schedule changes, please call (503) 403-9722 as soon as possible to cancel or reschedule. We appreciate advance notice so we can offer the time slot to another client.

After treatment we provide written aftercare instructions. For any uncertainties or unexpected reactions, call (503) 403-9722 for immediate guidance.

We aim to make our clinic accessible and comfortable. If you have mobility concerns or need accommodations, please indicate this when booking so we can prepare appropriately.

For severe adverse reactions requiring urgent attention, call emergency services first and then notify our clinic. For non-emergent but urgent treatment-related questions, call (503) 403-9722.